Returns Policy

Last Updated: October 3, 2025

At ELEMIS, we want to provide our customers with quality skincare products.

We accept returns only for products that are unused, unopened, and in their original packaging.

For hygiene and safety reasons, opened or used skincare products cannot be returned.

If you receive a damaged or incorrect product, please contact us within 7 days of delivery with your order number and photos of the product.

We will review the issue and provide further instructions.

Customers are responsible for return shipping costs unless the product was damaged or incorrectly sent by us.

ELEMIS
310 Newport Rd
Uniondale, NY 11550
United States

Refund and Returns Policy